Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
👇 Connect with us easily online! It's the fastest and most convenient way to get in touch, just select an option below.
☎️ Prefer chatting with a team member? Call 0203 744 9518.
💳 To make online payments, head over to our website: https://welcomeenergy.co.uk/payments or use our automated phone payment service on 0203 744 9518 & select option 1.
Moving & Property Changes
I'm a tenant and I'm moving
For tenants who are moving into or out of a property please complete this form.
Required fields are marked with an asterisk*
{"xsrfToken":"c040c46a4b702f869f13b028788ad2db1750bb17_lout","branding":{"id":"1","key":"we","name":"Welcome Energy Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a67fba81-aec0-4c5f-9242-208a133768ab/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2N2ZiYTgxLWFlYzAtNGM1Zi05MjQyLTIwOGExMzM3NjhhYiI6WyJyZWFkIl19LCJleHAiOjE3Nzk5MDI5MTYsIm5iZiI6MTc3OTkwMjMxNn0.LLGa-jcdhjTHuwrBESSueZwARn-qFqYmkwLP2dCboTI&client=783b0f6f-756c-450d-ac51-4cb8fbd705ed&mode=fit","logoId":"a67fba81-aec0-4c5f-9242-208a133768ab","isLogoAvailable":true,"helpCenterTitle":"\uDB40\uDC20","sharedPortalName":"Welcome Energy: Help & Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"\uDB40\uDC20","sharedPortalName":"Welcome Energy: Help & Support","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4e1f72","helpCenterTitleColor":"#f2ff00","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2c9eb2d0-20ec-4b52-9c25-910189fe72ce/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjOWViMmQwLTIwZWMtNGI1Mi05YzI1LTkxMDE4OWZlNzJjZSI6WyJyZWFkIl19LCJleHAiOjE3Nzk5MDI5MTYsIm5iZiI6MTc3OTkwMjMxNn0.6-ZPNfGUa-xrGo5Y26fA7jGJ8LBnT-wm6rpOF-VfWq0&client=783b0f6f-756c-450d-ac51-4cb8fbd705ed&height=300&mode=fit","bannerMediaApiFileId":"2c9eb2d0-20ec-4b52-9c25-910189fe72ce","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"we","projectId":10000,"serviceDeskId":1,"name":"Welcome Energy Support","description":"<p><b>Welcome Energy - Help & Support</b></p>\n<p>\uD83D\uDC47 Connect with us easily online! It's the fastest and most convenient way to get in touch, just select an option below.</p>\n<p>☎️ Prefer chatting with a team member? Call 0203 744 9518.</p>\n<p>\uD83D\uDCB3 To make online payments, head over to our website: <a href=\"https://welcomeenergy.co.uk/payments\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://welcomeenergy.co.uk/payments</a> or use our automated phone payment service on 0203 744 9518 & select option 1.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"22","name":"Complaints","descriptionHtml":"","callToAction":"Complaints","introHtml":"<p>To open a new complaint please complete this online form.</p>","icon":10569,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[5],"key":""},{"id":"23","name":"Final Bill Request","descriptionHtml":"","callToAction":"Final Bill Request","introHtml":"<p>Submit final meter readings to generate a final bill</p>","icon":10567,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[4],"key":""},{"id":"4","name":"I am a Resident","descriptionHtml":"","callToAction":"I am a Resident","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10570,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[5],"key":""},{"id":"26","name":"I'm a landlord or managing agent and a tenant is moving","descriptionHtml":"","callToAction":"I'm a landlord or managing agent and a tenant is moving","introHtml":"<p>If you have a tenant that is moving into or out of a property please complete this form.</p>","icon":10574,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[1],"key":""},{"id":"24","name":"I'm a Managing Agent, Property Manager, or Housing Association","descriptionHtml":"","callToAction":"I'm a Managing Agent, Property Manager, or Housing Association","introHtml":"<p>If you manage a property and have a general query please select this option.</p>","icon":10571,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10571","groups":[5],"key":""},{"id":"18","name":"I'm a tenant and I'm moving","descriptionHtml":"","callToAction":"I'm a tenant and I'm moving","introHtml":"<p>For tenants who are moving into or out of a property please complete this form.</p>","icon":10560,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[1],"key":""},{"id":"19","name":"I've Purchased a Property","descriptionHtml":"","callToAction":"I've Purchased a Property","introHtml":"<p>If you have purchased a property, please complete this form.</p>","icon":10563,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[1],"key":""},{"id":"17","name":"I've Sold a Property","descriptionHtml":"","callToAction":"I've Sold a Property","introHtml":"<p>Produce your final bill and help you settle your account.</p>","icon":10566,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[1],"key":""},{"id":"20","name":"Meter Reading Submissions\t","descriptionHtml":"","callToAction":"Meter Reading Submissions\t","introHtml":"<p>Submit your meter readings online, you can also request a new bill to be generated using these readings.</p>","icon":10568,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[4],"key":""},{"id":"21","name":"Request a Refund","descriptionHtml":"","callToAction":"Request a Refund","introHtml":"<p>Need to request a refund? Let us know here.</p>","icon":10573,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[4],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"27","name":"Overdue Payment Reminder","descriptionHtml":"","callToAction":"Overdue Payment Reminder","introHtml":"","icon":10484,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"25","name":"Site Visit","descriptionHtml":"","callToAction":"Site Visit","introHtml":"","icon":10532,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Moving & Property Changes"},{"id":4,"name":"Billing & Meter Readings"},{"id":5,"name":"Contact Welcome Energy"}],"orderMapping":{"4":[23,20,21],"5":[4,24,22],"1":[18,26,19,17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTIwMjY1ODcyNjciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc5OTAzNTE2LCJuYmYiOjE3Nzk5MDIzMTYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.LDMTVSHsJRempsnnWoHRgN7KnjIXMcdxgPtLc_5X4jQ","targetCollection":"upload-user-collection-2026587267","endpointUrl":"https://api.media.atlassian.com","clientId":"783b0f6f-756c-450d-ac51-4cb8fbd705ed","tokenDurationInMins":20}},"reqCreate":{"id":18,"projectId":10000,"issueType":{"id":"10003","name":"Support"},"form":{"name":"I'm a tenant and I'm moving","descriptionHtml":"","callToAction":"I'm a tenant and I'm moving","intro":"<p>For tenants who are moving into or out of a property please complete this form.</p>","instructions":"","icon":10560,"iconUrl":"https://get.help.welcomeenergy.co.uk/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Your Reference / Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/18","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/18","calendarParams":{"firstDay":0,"date":"2026-05-27T18:18:36+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTIwMjY1ODcyNjciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc5OTAzNTE2LCJuYmYiOjE3Nzk5MDIzMTYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.LDMTVSHsJRempsnnWoHRgN7KnjIXMcdxgPtLc_5X4jQ","targetCollection":"upload-user-collection-2026587267","endpointUrl":"https://api.media.atlassian.com","clientId":"783b0f6f-756c-450d-ac51-4cb8fbd705ed","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2024-03-13T21:29:42.346880077Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[18],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Tenancy Management Form - Resident","submit":{"lock":true,"pdf":true},"language":"en-GB","templateFormUuid":"b2291486-8576-4f9a-9beb-7cf12511b5f5"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":90},"layout":"default","localId":"0641b1ff-dc5b-4756-852c-b69f6c013db9"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Property Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":79},"layout":"default","localId":"144e6e78-fe44-48e0-a1ee-2587a284fc9d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":80},"layout":"default","localId":"e94224dd-e163-48a2-9104-d5a25bbf7b43"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":84},"layout":"default","localId":"f981dfd5-46cb-40df-a71e-4bf561cb9c71"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":82},"layout":"default","localId":"da091749-0f3e-43a0-aae0-f2139358eef2"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":83},"layout":"default","localId":"ce4dae69-1cc5-4e19-91ba-c476cf3ebbf5"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Leaseholder Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":85},"layout":"default","localId":"7bbd8849-621d-4436-8a99-7b2bf0a09b6a"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":87},"layout":"default","localId":"9b1588ec-3394-4128-89c6-d799a325b32d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":89},"layout":"default","localId":"0b7a1f1c-7807-4c1b-b20b-2277ade93346"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":86},"layout":"default","localId":"52261136-ebd7-48c8-9539-76e8a0db3be1"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":88},"layout":"default","localId":"d4b4b6a4-e868-4e40-b93c-a86c71bd6c4a"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Tenant Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":33},"layout":"default","localId":"69e39784-8064-4ee5-8aaf-4c85452d0cf9"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":34},"layout":"default","localId":"a3c2a2f6-919d-434b-a5e9-2b5b2d6e9c22"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":35},"layout":"default","localId":"72d0487b-4815-4795-b9db-95eccc3765a7"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":119},"layout":"default","localId":"bb183f8e-e4a4-494d-9a51-7d6f78534c92"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":47},"layout":"default","localId":"5984d890-ed3f-4a84-b95a-7b6aa29de00f"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":93},"layout":"default","localId":"cbe1198c-e9e8-412e-895b-60f6f94a3303"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":117},"layout":"default","localId":"ce23fad1-8bdf-42e0-b545-d8ba84d872f3"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":94},"layout":"default","localId":"5de7bdce-581d-4bf2-8282-2d3d19a28802"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":118},"layout":"default","localId":"f98a017c-c103-40a4-8345-57d0278e3551"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"[2] Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":97},"layout":"default","localId":"8829904d-68e5-48de-bea3-337cdcdfbcd4"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":102},"layout":"default","localId":"6235ffd3-65c0-4fc4-9739-8557aafe1d80"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":98},"layout":"default","localId":"3f34da31-e1b6-4544-8bdd-4f2c6f1e9271"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":99},"layout":"default","localId":"50eac114-3f18-4d62-a0f3-aa66c6b50d64"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":71},"layout":"default","localId":"17767380-44be-4a1e-8284-6a0b0a2841b1"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"[3] Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":103},"layout":"default","localId":"38d5f710-ff15-4dc9-afad-3321154ed5e8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":106},"layout":"default","localId":"3fbd2dbf-9522-47d3-8618-2877ab82073d"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":104},"layout":"default","localId":"8bf44016-5b70-4cd7-a60d-8047e02df2bd"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":105},"layout":"default","localId":"83b3ac97-9a91-4af5-82f0-638cb26611cd"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Lettings or Management Agency","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":108},"layout":"default","localId":"1fa99f6d-ddc8-4183-afba-8376458dae42"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":109},"layout":"default","localId":"6077b7c0-210f-4540-a937-9c710f32d7a8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":113},"layout":"default","localId":"b0cc1a75-5211-49ed-8c6d-2c653c9d0129"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":110},"layout":"default","localId":"4f7df2d7-8df3-4493-9a15-f560e3b55205"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":111},"layout":"default","localId":"4c6aefde-e6d9-473f-ab56-ec74baedee3a"}}]}]},{"type":"rule"},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":114},"layout":"default","localId":"2e7f0b6f-5f92-48f6-a908-45d9e9fb62d9"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":78},"layout":"default","localId":"8ad381e8-e7c7-48a4-bf54-3e7d8d578679"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"I hereby certify that the information that I have supplied is accurate and that I have read and accept the "},{"type":"text","text":"terms and conditions","marks":[{"type":"link","attrs":{"href":"https://welcomeenergy.co.uk/terms-and-conditions/"}}]},{"type":"text","text":"."}]}]},{"type":"paragraph","content":[]}]}],"conditions":{"120":{"i":{"co":{"cIds":{"119":["1"]}}},"o":{"sIds":["4"]},"t":"sh"},"66":{"i":{"co":{"cIds":{"118":["1"]}}},"o":{"sIds":["6"]},"t":"sh"},"107":{"i":{"co":{"cIds":{"47":["5","1","2","3","4","6"]}}},"o":{"sIds":["8"]},"t":"sh"},"72":{"i":{"co":{"cIds":{"71":["1"]}}},"o":{"sIds":["7"]},"t":"sh"},"116":{"i":{"co":{"cIds":{"114":["1","2"]}}},"o":{"sIds":["10"]},"t":"sh"},"115":{"i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["9"]},"t":"sh"},"92":{"i":{"co":{"cIds":{"47":["1","2","3","4","6"]}}},"o":{"sIds":["5"]},"t":"sh"}},"sections":{"8":{"name":"Agency","conditions":["107","120"]},"4":{"name":"Meter 1","conditions":["120"]},"9":{"name":"Additional information question","conditions":["115","107","120"]},"5":{"name":"Meter 1 Details","conditions":["92","120"]},"10":{"name":"Certify","conditions":["116","107","120"]},"2":{"name":"Leaseholder Details","conditions":[]},"7":{"name":"Meter 3","conditions":["72","66","92","120"]},"3":{"name":"Tenant Details","conditions":[]},"6":{"name":"Meter 2","conditions":["66","92","120"]},"1":{"name":"Property details","conditions":[]}},"questions":{"89":{"type":"te","label":"Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"99":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"87":{"type":"no","label":"UK Telephone Number","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"82":{"type":"ts","label":"Town/City","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"109":{"type":"ts","label":"Contact Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"86":{"type":"ts","label":"Correspondence Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"118":{"type":"cd","label":"Add another meter?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"105":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"85":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"119":{"type":"cd","label":"Meter Information","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes - I have meter serial number(s) & meter reading(s)","other":false},{"id":"2","label":"No - I do not have meter serial number(s) & meter reading(s)","other":false}],"questionKey":""},"98":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"93":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"113":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"34":{"type":"da","label":"Tenancy Start Date","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"84":{"type":"ts","label":"Second line of address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"78":{"type":"rt","label":"Additional Information","description":"Please provide us with any additional information you may feel necessary","validation":{"rq":false},"choices":[],"questionKey":""},"88":{"type":"no","label":"Mobile","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"110":{"type":"tl","label":"Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"104":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"90":{"type":"ts","label":"Customer Reference number","description":"","validation":{"rq":true},"jiraField":"customfield_10050","questionKey":""},"33":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"117":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"94":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"83":{"type":"ts","label":"Postcode","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"35":{"type":"da","label":"Tenancy expected end date if known","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"79":{"type":"ts","label":"Leaseholders Account Number","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"103":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"5","label":"Heat & Hot Water","other":false}],"questionKey":""},"71":{"type":"cd","label":"Add another meter?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"108":{"type":"ts","label":"Company Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"80":{"type":"ts","label":"First line of address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"106":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"5","label":"I do not have any meter serial number(s) or meter reading(s)","other":false},{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"6","label":"Heat & Hot Water","other":false}],"questionKey":""},"111":{"type":"no","label":"Telephone Number","description":"","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"102":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"97":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"5","label":"Heat & Hot Water","other":false}],"questionKey":""},"114":{"type":"cd","label":"Would you like to provide any additional information?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""}}},"uuid":"b2291486-8576-4f9a-9beb-7cf12511b5f5"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2024-03-13T21:29:42.346880077Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[18],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Tenancy Management Form - Resident","submit":{"lock":true,"pdf":true},"language":"en-GB","templateFormUuid":"b2291486-8576-4f9a-9beb-7cf12511b5f5"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":90},"layout":"default","localId":"0641b1ff-dc5b-4756-852c-b69f6c013db9"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Property Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":79},"layout":"default","localId":"144e6e78-fe44-48e0-a1ee-2587a284fc9d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":80},"layout":"default","localId":"e94224dd-e163-48a2-9104-d5a25bbf7b43"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":84},"layout":"default","localId":"f981dfd5-46cb-40df-a71e-4bf561cb9c71"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":82},"layout":"default","localId":"da091749-0f3e-43a0-aae0-f2139358eef2"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":83},"layout":"default","localId":"ce4dae69-1cc5-4e19-91ba-c476cf3ebbf5"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Leaseholder Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":85},"layout":"default","localId":"7bbd8849-621d-4436-8a99-7b2bf0a09b6a"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":87},"layout":"default","localId":"9b1588ec-3394-4128-89c6-d799a325b32d"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":89},"layout":"default","localId":"0b7a1f1c-7807-4c1b-b20b-2277ade93346"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":86},"layout":"default","localId":"52261136-ebd7-48c8-9539-76e8a0db3be1"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":88},"layout":"default","localId":"d4b4b6a4-e868-4e40-b93c-a86c71bd6c4a"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Tenant Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":33},"layout":"default","localId":"69e39784-8064-4ee5-8aaf-4c85452d0cf9"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":34},"layout":"default","localId":"a3c2a2f6-919d-434b-a5e9-2b5b2d6e9c22"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":35},"layout":"default","localId":"72d0487b-4815-4795-b9db-95eccc3765a7"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":119},"layout":"default","localId":"bb183f8e-e4a4-494d-9a51-7d6f78534c92"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":47},"layout":"default","localId":"5984d890-ed3f-4a84-b95a-7b6aa29de00f"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":93},"layout":"default","localId":"cbe1198c-e9e8-412e-895b-60f6f94a3303"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":117},"layout":"default","localId":"ce23fad1-8bdf-42e0-b545-d8ba84d872f3"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":94},"layout":"default","localId":"5de7bdce-581d-4bf2-8282-2d3d19a28802"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":118},"layout":"default","localId":"f98a017c-c103-40a4-8345-57d0278e3551"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"[2] Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":97},"layout":"default","localId":"8829904d-68e5-48de-bea3-337cdcdfbcd4"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":102},"layout":"default","localId":"6235ffd3-65c0-4fc4-9739-8557aafe1d80"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":98},"layout":"default","localId":"3f34da31-e1b6-4544-8bdd-4f2c6f1e9271"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":99},"layout":"default","localId":"50eac114-3f18-4d62-a0f3-aa66c6b50d64"}}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":71},"layout":"default","localId":"17767380-44be-4a1e-8284-6a0b0a2841b1"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"[3] Meter Details","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":103},"layout":"default","localId":"38d5f710-ff15-4dc9-afad-3321154ed5e8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":106},"layout":"default","localId":"3fbd2dbf-9522-47d3-8618-2877ab82073d"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":104},"layout":"default","localId":"8bf44016-5b70-4cd7-a60d-8047e02df2bd"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":105},"layout":"default","localId":"83b3ac97-9a91-4af5-82f0-638cb26611cd"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Lettings or Management Agency","marks":[{"type":"textColor","attrs":{"color":"#403294"}}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":108},"layout":"default","localId":"1fa99f6d-ddc8-4183-afba-8376458dae42"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":109},"layout":"default","localId":"6077b7c0-210f-4540-a937-9c710f32d7a8"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":113},"layout":"default","localId":"b0cc1a75-5211-49ed-8c6d-2c653c9d0129"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":110},"layout":"default","localId":"4f7df2d7-8df3-4493-9a15-f560e3b55205"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":111},"layout":"default","localId":"4c6aefde-e6d9-473f-ab56-ec74baedee3a"}}]}]},{"type":"rule"},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":114},"layout":"default","localId":"2e7f0b6f-5f92-48f6-a908-45d9e9fb62d9"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":78},"layout":"default","localId":"8ad381e8-e7c7-48a4-bf54-3e7d8d578679"}}]},{"version":1,"type":"doc","content":[{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"I hereby certify that the information that I have supplied is accurate and that I have read and accept the "},{"type":"text","text":"terms and conditions","marks":[{"type":"link","attrs":{"href":"https://welcomeenergy.co.uk/terms-and-conditions/"}}]},{"type":"text","text":"."}]}]},{"type":"paragraph","content":[]}]}],"conditions":{"120":{"i":{"co":{"cIds":{"119":["1"]}}},"o":{"sIds":["4"]},"t":"sh"},"66":{"i":{"co":{"cIds":{"118":["1"]}}},"o":{"sIds":["6"]},"t":"sh"},"107":{"i":{"co":{"cIds":{"47":["5","1","2","3","4","6"]}}},"o":{"sIds":["8"]},"t":"sh"},"72":{"i":{"co":{"cIds":{"71":["1"]}}},"o":{"sIds":["7"]},"t":"sh"},"116":{"i":{"co":{"cIds":{"114":["1","2"]}}},"o":{"sIds":["10"]},"t":"sh"},"115":{"i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["9"]},"t":"sh"},"92":{"i":{"co":{"cIds":{"47":["1","2","3","4","6"]}}},"o":{"sIds":["5"]},"t":"sh"}},"sections":{"8":{"name":"Agency","conditions":["107","120"]},"4":{"name":"Meter 1","conditions":["120"]},"9":{"name":"Additional information question","conditions":["115","107","120"]},"5":{"name":"Meter 1 Details","conditions":["92","120"]},"10":{"name":"Certify","conditions":["116","107","120"]},"2":{"name":"Leaseholder Details","conditions":[]},"7":{"name":"Meter 3","conditions":["72","66","92","120"]},"3":{"name":"Tenant Details","conditions":[]},"6":{"name":"Meter 2","conditions":["66","92","120"]},"1":{"name":"Property details","conditions":[]}},"questions":{"89":{"type":"te","label":"Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"99":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"87":{"type":"no","label":"UK Telephone Number","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"82":{"type":"ts","label":"Town/City","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"109":{"type":"ts","label":"Contact Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"86":{"type":"ts","label":"Correspondence Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"118":{"type":"cd","label":"Add another meter?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"105":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"85":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"119":{"type":"cd","label":"Meter Information","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes - I have meter serial number(s) & meter reading(s)","other":false},{"id":"2","label":"No - I do not have meter serial number(s) & meter reading(s)","other":false}],"questionKey":""},"98":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"93":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"113":{"type":"te","label":"Email Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"34":{"type":"da","label":"Tenancy Start Date","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"84":{"type":"ts","label":"Second line of address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"78":{"type":"rt","label":"Additional Information","description":"Please provide us with any additional information you may feel necessary","validation":{"rq":false},"choices":[],"questionKey":""},"88":{"type":"no","label":"Mobile","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"110":{"type":"tl","label":"Address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"104":{"type":"no","label":"Move in Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"90":{"type":"ts","label":"Customer Reference number","description":"","validation":{"rq":true},"jiraField":"customfield_10050","questionKey":""},"33":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"117":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"94":{"type":"no","label":"Move out Meter Reading","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"83":{"type":"ts","label":"Postcode","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"35":{"type":"da","label":"Tenancy expected end date if known","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"79":{"type":"ts","label":"Leaseholders Account Number","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"103":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"5","label":"Heat & Hot Water","other":false}],"questionKey":""},"71":{"type":"cd","label":"Add another meter?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"108":{"type":"ts","label":"Company Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"80":{"type":"ts","label":"First line of address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"106":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"47":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"5","label":"I do not have any meter serial number(s) or meter reading(s)","other":false},{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"6","label":"Heat & Hot Water","other":false}],"questionKey":""},"111":{"type":"no","label":"Telephone Number","description":"","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"102":{"type":"da","label":"Date of reading","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"97":{"type":"cd","label":"Meter Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Heat","other":false},{"id":"2","label":"Electricity","other":false},{"id":"3","label":"Hot Water","other":false},{"id":"4","label":"Cold Water","other":false},{"id":"5","label":"Heat & Hot Water","other":false}],"questionKey":""},"114":{"type":"cd","label":"Would you like to provide any additional information?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""}}},"uuid":"b2291486-8576-4f9a-9beb-7cf12511b5f5"},"linkedJiraFields":["customfield_10050"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}