Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome Energy: Help & Support

󠀠

Suggested forms

  • Complaints in Welcome Energy Support

    To open a new complaint please complete this online form.

  • I'm a landlord or managing agent and a tenant is moving in Welcome Energy Support

    If you have a tenant that is moving into or out of a property please complete this form.

  • I am a Resident in Welcome Energy Support

    Don't see what you're looking for? Select this option and we'll help you out.

  • I'm a tenant and I'm moving in Welcome Energy Support

    For tenants who are moving into or out of a property please complete this form.

Powered by Jira Service Management
{"xsrfToken":"25280c87d7f49c2eeb4e34a5dd5c1b3ab2d57ecd_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a67fba81-aec0-4c5f-9242-208a133768ab/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2N2ZiYTgxLWFlYzAtNGM1Zi05MjQyLTIwOGExMzM3NjhhYiI6WyJyZWFkIl19LCJleHAiOjE3OTE4NDY1NDIsIm5iZiI6MTc5MTg0NTk0Mn0.oXquJ4vw-elJAYnzTuc5adgjB31aszi3OVOsAdlXVus&client=783b0f6f-756c-450d-ac51-4cb8fbd705ed&mode=fit","logoId":"a67fba81-aec0-4c5f-9242-208a133768ab","isLogoAvailable":true,"helpCenterTitle":"\uDB40\uDC20","sharedPortalName":"Welcome Energy: Help & Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"\uDB40\uDC20","sharedPortalName":"Welcome Energy: Help & Support","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b227c","helpCenterTitleColor":"#c9da2b","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f32b7cdd-7d36-41bc-8b1a-573f16e14041/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODNiMGY2Zi03NTZjLTQ1MGQtYWM1MS00Y2I4ZmJkNzA1ZWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYzMmI3Y2RkLTdkMzYtNDFiYy04YjFhLTU3M2YxNmUxNDA0MSI6WyJyZWFkIl19LCJleHAiOjE3OTE4NDY1NDIsIm5iZiI6MTc5MTg0NTk0Mn0.oFxmfofsqk3bXYJx3AOo_C7dcFKY_wUSjrWJCQnjz_w&client=783b0f6f-756c-450d-ac51-4cb8fbd705ed&height=300&mode=fit","bannerMediaApiFileId":"f32b7cdd-7d36-41bc-8b1a-573f16e14041","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#00b5ad","topBarTextColor":"#c9da2b","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=welcomeenergy","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"25280c87d7f49c2eeb4e34a5dd5c1b3ab2d57ecd_lout","baseUrl":"https://get.help.welcomeenergy.co.uk/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://welcomeenergy.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"783b0f6f-756c-450d-ac51-4cb8fbd705ed","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4d99085d017e42c9ba86687ece1ae478","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://welcomeenergy.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}